We (Industry Link SRL) will be happy to offer you a new ticket for another event (be it the same series or another one that we organize) should you be unable to attend the event the purchase was made for. You must notify us by at least 10 days in advance, before the date of the event, otherwise the swap will not be possible. We can also offer a voucher in the amount that you spent with us and you can use it at a convenient time or you can pass it to someone else to use.
Changing the ticket is also possible in case you wish to attend a different event we organize. In case the rates are different, you will be able to cover only the difference in prices for a value that exceeds your credit. Should the value exceed the one for the new event, we will keep your remaining credit to be used at a later date.
By Event we understand any congress, conference, summit, exhibition, business meeting or webinar, held in person or online.
We do not offer money returns.
For any questions or concerns please email us at firstname.lastname@example.org.